RETURNS & REFUNDS
Return Policy
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
Eligible for Return
- Damaged or broken items
- Wrong product delivered
- Sealed/unused products within 7 days of delivery
Not Eligible for Return
- Opened or used perfume bottles
- Products returned after 7 days
- Products damaged due to mishandling by the customer
Refund Process
Once we receive and inspect the returned item, we will process your refund within 3-5 business days. Refunds will be issued to your original payment method or as store credit.
How to Initiate a Return
Contact us on WhatsApp at +92 320 3427923 with your order number and photos of the issue. We’ll guide you through the process.