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Return & Refund Policy

RETURNS & REFUNDS

Return Policy

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

Eligible for Return

  • Damaged or broken items
  • Wrong product delivered
  • Sealed/unused products within 7 days of delivery

Not Eligible for Return

  • Opened or used perfume bottles
  • Products returned after 7 days
  • Products damaged due to mishandling by the customer

Refund Process

Once we receive and inspect the returned item, we will process your refund within 3-5 business days. Refunds will be issued to your original payment method or as store credit.

How to Initiate a Return

Contact us on WhatsApp at +92 320 3427923 with your order number and photos of the issue. We’ll guide you through the process.